AI answers calls, books appointments, follows up every patient, and collects 5-star Google reviews — 24/7, without your staff lifting a finger. From GP clinics and private hospitals to dental practices and allied health — the entire patient journey runs automatically.
Every missed call is a patient who rang the next practice on Google. Every unreturned enquiry is a booking that never happened. Every patient who left without being asked for a review is a 5-star rating you'll never see. It's not your team's fault — they're focused on the patients in front of them. But the invisible leaks cost Australian healthcare practices thousands of dollars every single month.
Golden Tecno serves the full spectrum of Australian healthcare — from single-GP practices to multi-site private hospitals across every state and territory.
Golden Tecno automates every step of the patient journey — so your team stays focused on care, while the system handles everything else.
A new patient finds your hospital or clinic on Google, Facebook, Instagram, or calls your number. The AI responds within seconds across every channel simultaneously. No patient waits. No enquiry goes unanswered. 24 hours a day, 7 days a week, including Australian public holidays.
AI Responds in SecondsThe AI asks the right clinical intake questions — what they need, urgency level, location, and availability. It qualifies every enquiry intelligently and gathers the information your team needs before anyone touches a keyboard. High-priority patients are escalated automatically.
Smart Patient QualificationThe AI checks your real-time calendar — across multiple practitioners and locations — and books the patient directly. No back-and-forth, no phone tag. Confirmation SMS and email fire automatically. The patient has their appointment details before the conversation ends.
Direct Calendar Integration24 hours before, 2 hours before — automated SMS reminders with one-tap confirmation. No-show rates drop an average of 67% in the first month. No manual follow-up from your reception team. The system handles it entirely, and patients appreciate the professionalism.
67% Fewer No-ShowsTwo hours after the appointment, the patient receives a personal follow-up — checking how they're feeling, sharing care instructions, answering questions. This is the moment that turns a one-time patient into a loyal returning one. Most Australian clinics never do this. You will — automatically, every single time.
Automated Care SequenceAt exactly the right moment — while patient satisfaction peaks — they receive a review request via SMS. One tap, one Google review. Australian hospitals and clinics using this system generate 8–12× more reviews per month. Your Google rating climbs. More patients find you. The flywheel spins.
8–12× More ReviewsSix tools that work together — so no call goes unanswered, no enquiry goes cold, and no patient leaves without a review request.
Every incoming call answered naturally and professionally in your practice's voice. The AI qualifies the caller, answers common clinical questions, and books directly into your calendar. No hold music. No voicemail. No missed bookings.
Facebook, Instagram, Google Messages, SMS — the AI responds across every platform simultaneously. Consistent, professional, personalised. Patients get an instant response regardless of where they reach your hospital or clinic.
A smart chat widget engages every visitor to your clinic or hospital website — answering questions, capturing leads, and booking consultations before they leave. Most Australian healthcare websites convert under 3% of visitors. This changes that immediately.
Custom workflows built around how your practice operates. Missed calls trigger an immediate SMS. New enquiries start a nurture sequence. Post-appointment flows activate automatically. Set once — runs forever, across every practitioner and location.
Every patient interaction — calls, messages, appointments, reviews — tracked in one unified dashboard. Your team sees the complete patient history at a glance. No more scattered notes across three systems and two spreadsheets.
Automated Google review requests sent at the optimal moment after every appointment. Real-time monitoring with instant alerts. Australian clinics and hospitals using this system average 4.9 stars within 90 days of going live.
Your AI receptionist picks up in 2 rings — at 2pm on a busy Tuesday and at 2am when your team is home. It speaks naturally, knows your services, checks your real-time calendar across all practitioners, and books the appointment in the same call.
No more missed calls becoming missed patients. No more reception staff spending 40 minutes a day on booking calls. No more "let me check and call you back."
Average results from hospitals and clinics using the full Golden Tecno patient management system.
"We went from 12 Google reviews to over 280 in three months. Our phones are now answered every time, even when the clinic is completely full. Patients tell us our booking process is the smoothest they've ever experienced anywhere."
All plans include unlimited users, unlimited contacts, and monthly SMS credit. Core platform features included in plan price. AI Voice and AI messaging billed separately by usage — no surprises.
Expand your hospital or clinic's capabilities with powerful add-ons. Available on any plan — activate only what you need, cancel anytime.
All add-ons billed monthly and can be activated or cancelled anytime. Contact us via WhatsApp to add any upgrade to your plan.
While you're reading this, hospitals and clinics across Australia are implementing AI patient management — capturing enquiries you're missing, booking patients you'll never see, and collecting reviews that push them above you on Google. This is not a future trend. It is happening right now.
14-day free trial. No charge until the trial ends. Cancel before then — you pay nothing. Your AI patient system can be live within 48 hours.